[mythtv] Ticket locking and a PulseAudio fix

[Kevin Kuphal]

On Mon, May 9, 2011 at 9:00 AM, James Le Cuirot <chewi at aura-online.co.uk>wrote:

> On Mon, 9 May 2011 08:12:24 -0500
> Kevin Kuphal <kkuphal at gmail.com> wrote:
>
> > > I wish to express my concern at how tickets are sometimes being
> > > handled by the developers, in particular with regard to how
> > > PulseAudio users are being treated as second-class citizens. Now I
> > > know that some of you have strong opinions about PulseAudio and you
> > > are obviously entitled to those opinions. You are even entitled to
> > > refuse your time to work on PulseAudio issues yourselves but please
> > > do not lock such tickets without good reason. This prevents users
> > > from talking about these issues or even providing possible fixes
> > > without posting to this list as I am doing today.
> > >
> >
> > My only comment on this is that this is *exactly* why the ticket is
> > locked. It has been said time and time again.  Discussions occur on
> > the discussion list.  The TRAC system for this project is not to be
> > used as a conversation archive or discussion forum and, as such,
> > tickets are locked when it occurs. This is not a slight against the
> > ticket reporter, commenter, or the bug in question.  It is simply a
> > mechanism to keep the ticket record clear of excess comments.
>
> That's fair enough and I'll be sure to come here in future. As someone
> who hasn't subscribed to these lists before and simply found the ticket
> through Google, I was not aware of that. Simply locking the ticket
> doesn't really come across that way, especially when you also see
> comments like "I highly recommend nuking all traces of pulseaudio from
> any system where you intend to use audio." You could forgive me for
> thinking that the developers were being less than helpful. Thank you
> for clearing this up anyway.
>

It may not be spelled out quite so specifically, but the general sentiment
is in the TicketHowTo linked at ticket creation.  It may be worth
considering for the project to add a link to this on existing tickets since,
as you point out, may be coming to the "party" late and have missed that
part.

http://code.mythtv.org/trac/wiki/TicketHowTo

Kevin
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