[mythtv-users] Cable box serial control
James Orr
james at orrwhat.net
Thu Apr 22 12:08:49 EDT 2004
On Thu, 2004-04-22 at 11:38, Glen Johnson wrote:
> I've got the correct firmware version and when I told them I have a TIVO, the idiot said I need to contact TIVO as Comcast doesn't support TIVO.
> I even told them that Directv would be glad to help me. The operator was still clueless.
Well, one thing you could try ...
Go to your local ComCast offices. This is usually where the techs are
based out of, I had to go to the one in my area to pick up my DCT when I
told them I didn't want a tech to come and install it so they do allow
the public to come in. Somebody there might be savy enough to know what
to do, or alternatively you might be able to exchange your DCT for
another.
You might be able to find a local phone number for them too, if you want
to try calling there first instead of the generic 800 number.
--
James Orr <james at orrwhat.net>
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