[mythtv-users] Comcast / San Francisco and pcHDTV 3000

[Doug]

I found the problem was a generic splitter where the cable came into my 
house which once replaced the signal was clean. 

Meatwad wrote:
> Deyan Bektchiev wrote:
>   
>> Meatwad wrote:
>>     
>>> If you DO have a noise problem, an amp will only make tuning worse if 
>>> not impossible. Verify and solve any noise issues before adding any 
>>> gain. 1st--Inspect analog cable channels for noise. 2nd--Find the coax 
>>> coming from the cableco. Feed that directly to the ANT in on a TV. 
>>> Inspect the analog channels again. You may see an improvement (less 
>>> noise). If you do, your cabling needs to be redesigned, repaired and/or 
>>> replaced. If not, the cableco needs to fix a compromised termination nearby.
>>>   
>>>       
>> You are pretty much describing what I did and I've had several Comcast 
>> technicians come to my place and all of them so far claim that they've 
>> never been or not follow up.
>>     
>  >
>   
>> The only solution all of them proposed was to change my existing cable 
>> box with one that would convert the QAM signal for the TV (Motorola 
>> DCT700) but nothing close to fixing the real issue with the noise. Of 
>> course this does nothing to fix my PVR-500 tuning directly these 
>> channels and the box cannot be controlled via RS-232 anyway, so it's not 
>> a fix for me.
>>     
>
> If problem exceeds technicians patience or skill, then change box. All 
> the contractors think of is "how many tickets can I punch today."
>
>   
>> I think that they just don't want to spend any more money fixing analog 
>> channels since everything is going digital soon and they'd hate to 
>> "waste" any money on something that will only be used 1-2 years.
>>     
>
> Analog isn't going away that quickly. It will be around. But more 
> importantly, if there is noise in the band at analog they can count on 
> problems elsewhere in the spectrum affecting that portion of the 
> network. It still needs fixing.
>
>   
>> I had another technician come today and he also promised to follow up 
>> with "the network people" but I'm not holding my hopes very high on them 
>> resolving my problem...
>>     
>
> I assume a total a$$hat will show up at the client's door. Lessens the 
> disappointment somewhat, doesn't it? Sadly, stroking their ego a little 
> bit up front helps get them to do their job.
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