[mythtv-users] Firewire on digital cable box - what to ask for?

[Steven Adeff]

On 4/27/07, Dan Brown <dan at familybrown.org> wrote:
> My PVR-500 works just fine with my analog cable channels, but I'd like
> to be able to record the digital material as well.  Currently, though,
> my Pioneer digital cable box doesn't have a firewire port on it.  So,
> last night, I called my cable provider (Time Warner in Dayton, OH) and
> asked to exchange it for a box that does.  The person I spoke with
> seemed friendly and willing to help, but didn't have any clue of what
> I was asking for.  Is there something specific I should mention or
> request to help this go through more smoothly?

Many of the techs just won't know, its not a common thing and they're
just not trained well enough. What you should do is ask to speak to a
manager who should (better) know. It's an FCC mandate (and if you
search the gossamer will find lots talked about it, I think it may
even be referenced in the wiki) that they provide you one.

Thats not to say it will be of any use to you, they may have
everything locked up tight with 5C.

-- 
Steve
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