[mythtv-users] OT: Seagate Warranty support *Warning*
jazee at tds.net
Tue Jan 23 19:41:18 UTC 2007
I am forwarding a message I got from Seagate regarding warranty of my drives. We are all storage hogs, and probably all run drives 24x7, so warranty is a concern. I figured that you may want to know about this...
I purchased a drive in December 2006, and wanted to see what the Seagate site said about expiration of warranty. To my surprise, it ends in Feb 2008!! (Only 1 year and 2 months)
I also purchased one in 2003 or 2004, can't remember when, and looking online I find that it, too, has expired warranty.
Seagate claims that they will honor the warranty as long I preserve my proof of purchase. Ok, so now I rip open my box and tape the receipt on the drive? And should I do that for the 40+ drives deployed at work in RAID enclosures?
Just a warning to everyone to keep this in mind.
Message from Seagate support:
> With regards to your query, we would like to inform you that all internal drives that are shipped out of Seagate on or after
> 01 JUNE 2004 will be covered under 5 year warranty and as you have mentioned that you have purchased the drive with the serial
> number 3KA14P5V in 2003, the drive is not covered under 5 year warranty and for the unit with the serial number 6PT0SS37,
> Seagate will definitely honor 5 year warranty, please preserve the proof of purchase and provide the same when you require warranty replacement.
> We apologize for the inconvenience caused.
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