[mythtv-users] OT: Seagate Warranty support *Warning*
adeffs.mythtv at gmail.com
Tue Jan 23 23:47:03 UTC 2007
On 1/23/07, Jaz Singh <jazee at tds.net> wrote:
> I am forwarding a message I got from Seagate regarding warranty of my drives. We are all storage hogs, and probably all run drives 24x7, so warranty is a concern. I figured that you may want to know about this...
> I purchased a drive in December 2006, and wanted to see what the Seagate site said about expiration of warranty. To my surprise, it ends in Feb 2008!! (Only 1 year and 2 months)
> SN: 6PT0SS37
> Model: ST3160023AS
> I also purchased one in 2003 or 2004, can't remember when, and looking online I find that it, too, has expired warranty.
> Seagate claims that they will honor the warranty as long I preserve my proof of purchase. Ok, so now I rip open my box and tape the receipt on the drive? And should I do that for the 40+ drives deployed at work in RAID enclosures?
> Just a warning to everyone to keep this in mind.
> Message from Seagate support:
> > With regards to your query, we would like to inform you that all internal drives that are shipped out of Seagate on or after
> > 01 JUNE 2004 will be covered under 5 year warranty and as you have mentioned that you have purchased the drive with the serial
> > number 3KA14P5V in 2003, the drive is not covered under 5 year warranty and for the unit with the serial number 6PT0SS37,
> > Seagate will definitely honor 5 year warranty, please preserve the proof of purchase and provide the same when you require warranty replacement.
> > We apologize for the inconvenience caused.
This has always been the case with hard drive warranties. In fact it
used to be SOP before they kept track of manuacture dates. Then they
started keeping track of manufacture dates and stamping them on the
drives to give a reasonable warranty for those that didn't keep their
So keep your receipts in a safe place.
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