rpooser at gmail.com
Sun Jul 13 20:18:41 UTC 2008
David Brodbeck wrote:
> Yeechang Lee wrote:
>> How do I tell the
>> difference between recertified and new drives? Something in the serial
> They say "RECERTIFIED" somewhere on the label. Sometimes you can even
> see where they've applied the new label over top of the old one.
>> That said, I will say that WD drives account for 80% of the hard
>> drives that have ever failed on me.
> How interesting that is depends on what percentage of the drives you've
> owned have been WD. ;)
> I can't draw any conclusions from the arrays at work because they're
> 100% WD. They also were all installed at about the same time, and have
> very similar operating times, so I guess it's not too shocking that I've
> had a few failures close together after a long period of none at all.
> I *am* pleased with WD's quick turnaround on advance RMAs and their
> generous 5-year warranty on these drives. They also don't make you jump
> through hoops to do an RMA, unlike Maxtor, who insists on a trouble code
> from their diagnostic CD.
I always thought maxtor's RMA was great. Once I had a drive fail on me
and I gave them a call. Literally the next day a UPS guy showed up at my
door with a package - new hard drive inside (on a Saturday). I gave him
the old failed drive then and there to give back to Maxtor.
Cross-shipping is such a great way to keep customers happy.
However, I just bought a WD because of the great deal they had on a
640GB, and the above average warranty sealed it.
More information about the mythtv-users