[mythtv-users] Booohooohoooo......

Brian Wood beww at beww.org
Mon Jul 14 14:56:30 UTC 2008


On Monday 14 July 2008 08:33:47 Jay R. Ashworth wrote:
> On Sun, Jul 13, 2008 at 04:46:24PM -0600, kim Gross wrote:
> > > I *am* pleased with WD's quick turnaround on advance RMAs and their
> > > generous 5-year warranty on these drives.  They also don't make you
> > > jump through hoops to do an RMA, unlike Maxtor, who insists on a
> > > trouble code from their diagnostic CD.
> >
> > Lucky you.  I did an advance RMA on a 250 gig SATA last year and it took
> > them 2 weeks to ship the replacement to me.  I had the bad drive shipped
> > back to them and received into there system a week before they even
> > shipped out the advanced shipment RMA.  I was not happy.
>
> Not to put too fine a point on it, but -- and I'm looking at you RAID
> people here, not you, Kim :-) -- if you don't have a spare matching
> drive in-house, you're fooling yourself.

Very true.

Of course at one place I used to work, where we had a bunch of EMC storage 
units, the only way we knew a drive had failed was when the EMC tech showed 
up to replace it :-)

beww


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