[mythtv-users] SA 3250 No Longer Recognized.

[Batshua bat Yehonatan]

On Mon, Feb 9, 2009 at 2:02 PM, Robert McNamara
<robert.mcnamara at gmail.com>wrote:

> On Mon, Feb 9, 2009 at 11:56 AM, Batshua bat Yehonatan
> <batshua at gmail.com> wrote:
> > On Mon, Feb 9, 2009 at 1:52 PM, Robert McNamara <
> robert.mcnamara at gmail.com>
> > wrote:
> >>
> >> On Mon, Feb 9, 2009 at 11:47 AM, Brad DerManouelian
> >> <myth at dermanouelian.com> wrote:
> >> > On Feb 9, 2009, at 11:36 AM, Batshua bat Yehonatan wrote:
> >> >
> >> >> I had my PVR working PERFECTLY -- for about half an hour.  Then, my
> >> >> cable
> >> >> company did some sort of system update and now Myth doesn't recognize
> >> >> my
> >> >> cable box as a STB.  I have reason to believe the update may have
> >> >> crippled
> >> >> my FireWire ports, but I am unsure since I don't know how to
> interpret
> >> >> the
> >> >> plugreport results I got.
> >> >>
> >> >> Given this catastrophic turn of events, what would be the next
> logical
> >> >> step?  Should I call my cable company, play dumb girl and tell them
> >> >> that
> >> >> they broke my cable box and it doesn't work so I can get one with an
> >> >> uncrippled port?  Should I call them up and tell them straight up
> that
> >> >> their
> >> >> last system update broke my FireWire and I have a legal right to a
> >> >> working
> >> >> port on my cable box?  Is it too premature to decide between these
> two
> >> >> choices?  Should I be doing some other tests instead?
> >> >>
> >> >> Thank y'all so much for your time and patience.
> >> >
> >> > Personally, I would call and say, "I have been using my cable box
> hooked
> >> > up
> >> > to my TV's firewire port and it suddenly stopped working. This is the
> >> > only
> >> > free port I have on my TV. How can I get this to work again?"
> >> >
> >> > You will only confuse the person who answers with any more information
> >> > than
> >> > that - and may even confuse them with that. If they refuse to get you
> a
> >> > STB
> >> > with working Firewire, you can then ask to speak with a manager. If
> they
> >> > refuse, you can quote the FCC ruling that says they are legally
> >> > obligated to
> >> > give you a box that has a working firewire connection. If that doesn't
> >> > work,
> >> > you can then threaten to call the FCC and file a report against them.
> >> >
> >> > -Brad
> >> >
> >> > _______________________________________________
> >> > mythtv-users mailing list
> >> > mythtv-users at mythtv.org
> >> > http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
> >> >
> >>
> >> If you do this, make sure to check out the 1394 trade association web
> >> site and get the model number of the TV you "have" because they'll ask
> >> :).
> >>
> >> Robert
> >
> > Won't they notice when they come over that it's NOT the TV I have?
> > _______________________________________________
> > mythtv-users mailing list
> > mythtv-users at mythtv.org
> > http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
> >
> >
>
> Why would they roll a truck for a box switch?  And the tech isn't
> going to know what TV you said you had.
>

I don't know, but every time we've gotten a new cable box, they've come in
to do the switch.  We just had one done recently on the upstairs cable box.
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