[mythtv-users] Now on Cablevision, without even moving
beww at beww.org
Fri Dec 17 14:28:08 UTC 2010
On Friday, December 17, 2010 06:56:26 am Tom Dexter wrote:
> On Wed, Dec 15, 2010 at 2:53 PM, Brian Wood <beww at beww.org> wrote:
> > As of this morning my cable TV provider / ISP is now CableVision,
> > who bought out the Bresnan system in my area.
> > Cablevision says it "Looks forward to providing even more features
> > and value, and even more meaningful enhancements " to me.
> > Is there anything I should look out for? Any CV customers out there
> > have any advice about particular traps CV might have in store. In
> > particular I'm concerned about bandwidth caps, which up to now
> > have not existed for me. I asked at their office and was told they
> > "have no information about that at this time".
> > My contract with the former operator (Bresnan) appears to have
> > enough loopholes to fly the planet Jupiter through. Real life
> > experiences with CV would be appreciated.
> I've had CV (Optimum Online) for over six years (just for
> Internet...I have no pay TV), and overall they've been good, though
> I have to say that in my area they started actually caring about
> customers about the time FIOS came into the area. Before that I was
> sure I'd jump ship when FIOS came around, but CV has served me well
> enough to prevent that I have to say. I also HATE Verizons billing
> practices where they say $70 and ends up being $100 after extra fees
> etc...I can't believe the feds let them get away with it. There's
> none of that with CV.
> If they're going to be giving you new hardware do everything you can
> to get a DOCSIS 3 modem. In my area it got to where my evening
> speeds were terrible until I got one.
> The only caps I'm aware of with them is that, in some cases where
> they feel your upstream bandwidth is being abused (that is, they
> think you're running a server) they've been known to cap the
> upstream to 150kbps...a cap which can be removed by calling customer
> service. Nobody knows what the criteria is for that however. I
> think it requires that you spend a lot of time saturating your
> upstream bandwidth. At one time years ago it appeared they were
> throttling bittorrent ports, but as far as I understand they no
> longer do any such thing.
> As far as speeds, I have OOL Boost and get very consistent speeds of
> near 30mbps down and 5mbps up, at least since I went to DOCSIS 3. No
> complaints there for sure.
> I'd suggest the OOL forum on dslreports.com but frankly I only use it
> when I have an actual problem. There are a few too many OOL
> worshipping trolls there that simply *must* be on the CV payroll...I
> just find the place really hard to take.
Thanks, that's all good information, I have several friends and family
members with residential internet service here.
I have a business account, that permits running servers, and my speeds
are guaranteed to be a minimum of 10 down and 3 up, with no caps and no
blocked ports. I also get 5 static IPs.
With residential accounts here some ports are blocked (like 25), and the
operator regularly scans for servers, especially on port 80, and sends a
letter to anyone "caught" running a server, which is a violation of the
TOS for a residential account. I can't say if they are doing anything
with torrent traffic, I don't use that protocol, except for the occasional
I'm familiar with DOCSIS3, it hasn't been deployed here yet, but the
former operator was talking about it.
Customer service has been great, I get a human in 2 or 3 rings, who
actually seems to understand technical matters, and they have never
failed to get a tech out the same day, once while I was still on the
phone with them. Of course my fear is this will stop with CV taking
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