[mythtv-users] Ticket #7668: ffmpeg errors with nuvexport on Ubuntu 9.10

David L idht4n at gmail.com
Sun Jan 3 18:22:55 UTC 2010


On Sat, Jan 2, 2010 at 6:33 PM, Brian J. Murrell  wrote:
> On Sat, 2010-01-02 at 20:41 +0000, MythTV wrote:
>> #7668: ffmpeg errors with nuvexport on Ubuntu 9.10
>> ----------------------------------------+-----------------------------------
>>  Reporter:  brian@…                     |       Owner:  mdean
>>      Type:  defect                      |      Status:  new
>>  Priority:  major                       |   Milestone:  unknown
>> Component:  Contributed Scripts & Apps  |     Version:  0.22
>>  Severity:  medium                      |     Mlocked:  1
>> ----------------------------------------+-----------------------------------
>> Changes (by robertm):
>>
>>   * mlocked:  0 => 1
>>
>>
>> Comment:
>>
>>  We don't need "me too"s and this isn't a help forum.
>
> Wow.  One single user confirming that a particular bug is not isolated
> to the reporter and a ticket gets locked down with a "sod off".  It
> might not have been so bad but not even a single developer (or anyone
> for that matter) bothered to comment on the bug, confirming it, denying
> it, asking for more information or anything at all.
>
> I don't think it was at all unreasonable, given the complete lack of
> response from anyone otherwise, for another user to confirm that a bug
> is being seen more widely than the single sighting by the reporter and
> asking if there was any known solution or work around.

Well, it is documented that the bug system isn't for "me too" or
enhancement requests.  However, I'm not sure I understand the
rationale for these rules.  The bug tracking system seems like
a natural place for these things.

A "me too" report servers at least four purposes:

1) It gives a developer that wants to test a potential fix a pool
of testers and an easy way to contact them directly.
2) It gives developers looking to squash bugs a sense for
how many people are being affected by different bugs.
3) It provides an easy way for users who are affected by a bug
to keep track of the status of that bug with a higher SNR than
the list.
4) A correlation between the bug and architecture can sometimes
be established (eg, all the reports are from mythora systems)

As for feature requests, they are so similar to bugs, most bug
reporting systems have integrated support to categorize
them as enhancement or feature requests.  I've seen recent
discussions on this list about where to request features.  I've
seen some documentation point to the list and other point to
a wiki.


All that being said, rules are rules.  My question is what is the
reason for these rules?  Is it due to limitations of the bug
tracking system?

Were you actually prevented from submitting a patch that
would have fixed the original reporter's problem?  If so,
that is clearly screwed up.

Cheers,

             David


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