[mythtv-users] Comcast bricked me above 33 so I bricked Comcast with my wallet

Brian Wood beww at beww.org
Sun May 9 19:52:41 UTC 2010


On Sunday 09 May 2010 01:08:46 pm Ben Kamen wrote:
> On 5/9/2010 4:34 AM, Simon Hobson wrote:
> > Ben Kamen wrote:
> >> Ultimately, it comes to this:
> >>
> >> What if we all just canceled cable for a a couple of months.
> >>
> >> Everyone.
> >> Really.
> >
> > Well i suspect that if everyone using Myth dumped them on the same day
> > ... it wouldn't even show as a blip on their churn rates, let alone
> > balance sheet.
> >
> > You are faced with a situation where 90% of their 'customers' haven't a
> > clue, 9% have some clue but don't care, 0.99% care but not enough to do
> > anything, and then that leaves the 0.01% that would do it.
> >
> > OK, so made up figures, got any better guesses ?
> 
> I agree with the absurdity of your numbers. While they may not be exact,
>  they are probably accurate in proportion -- I'm not just talking Myth
>  Users though. If EVERYONE cancelled for a month.. wow - that would send a
>  message.

Or you could have a lot of people call and complain about "fuzzy pictures" or 
something equally subjective. It costs them a lot of money to roll vehicles on 
service calls, and cable companies don't dare charge for them (at least not 
the sane ones), it's the only way they have of finding out how their system is 
working.

This would inconvenience Comcast a lot, without causing inconvenience to the 
customers like a month without cable might. 

But a Cable-Less Day would probably get their attention.

Certainly just getting people to stop buying on-demand or other high-profit 
services might hit them in the cash box.

> 
> But you're right that the amount that "care" is infinitesimal to the number
>  that just don't know or don't care.
> 
> And that's where it gets disappointing.

Very.


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