[mythtv-users] Hey! comcast fans
beww at beww.org
Wed May 12 23:22:23 UTC 2010
On Wednesday 12 May 2010 05:16:06 pm bhaskins at chartermi.net wrote:
> Partial from:
> "We called the day of the fire, and tried to suspend the service. We were
> told we would be charged for that, then when we did resume service we
> would be charged to turn in back on, and we would lose all our promotions
> and specials," said "apartment owner".
> "Then the guy asked me when I would be bringing my cable boxes, and I was
> like, 'did you not here what I just said? My apartment burnt down,' "
> "apartment owner" told the operator.
> They are being charged 13-hundred dollars for two boxes.
Almost certainly the apartment owner was talking to one of the intellectual
powerhouses that Comcast calls CSRs. Once he or she determined that the
customer wished to disconnect (the reason is immaterial) they were required by
their "training" to spout off the script that was designed to make the customer
change their mind.
A quick call to CNN or other media outlet will almost certainly resolve the
The situation does not surprise me, Comcast cares about nothing but profits.
Just wait until they own NBC.
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