[mythtv-users] Comcast CableCard Info
two.bits.11 at gmail.com
Sat Aug 6 06:24:34 UTC 2011
On Fri, Aug 5, 2011 at 10:37 PM, Ronald Frazier <ron at ronfrazier.net> wrote:
> On Fri, Aug 5, 2011 at 10:07 PM, Tom Bongiorno <two.bits.11 at gmail.com>
> > Under ths Conditional Access page, it say "Status: Not Staged". The Copy
> > Protection page says "Auth Status: Waiting for CP Auth". Not sure what
> > means, but it doesn't sound good.
> Not staged? That's needs to be done before the device can be paired,
> and it can only be done by engineers in the NOC. I think sending a
> tech to your house is gonna do nothing but waste time for both of you.
> I'd try calling comcast back, getting in touch with the engineers and
> let them know your cablecard isn't even staged.
> For what it's worth, I found this thread where someone mentions that
> apparently a lot of people are having problems with unstaged cards:
> And also, for what it's worth, I saw someone in the silicondust forums
> having similar issues with their Prime.
> Ron Frazier
> mythtv-users mailing list
> mythtv-users at mythtv.org
The CSR and level 2 tech support had no idea was staging or provisioning
was. I am not holding out much hope for the truck roll. I am getting the
impression that I may need an engineer to fix the problem and they do not
work on weekends.
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