[mythtv-users] Comcast CableCard Info

[john.baab at gmail.com]

> My Ceton arrived today and I'm going to try and get the cable card process started tomorrow.  I read through The OP's blog post but my local Comcast office number is intentionally not listed.  The only number to dial here in the Boston area is the 800COMCAST main number.  When I tried asking about cable card yesterday the tech support people didn't know what a Ceton was and said it wasn't on their approved list.  He also told me that the process is to put in my order for the cable card by calling on the phone and a tech will come to the house to do the install.  So I'm looking for advice on how to deal with Comcast...
>
> Has anyone done a self-install cable card with Comcast or do you need the $16 tech site visit for the install?  Can I just show up at my local Comcast center and ask for a cable card or will they laugh at me - do they really need to be special ordered as I was told?  If I need to tell Comcast by phone or at their office about the device it is going in, do I say "Ceton" or do I say "TiVo" just so they don't shut me down?

You could try doing a web chat and asking for the local office number
that way.  When I was on the phone with them, he asked if it was for a
TiVo, my response was "something like that."  So its most likely best
to just throw the TiVo name around in order to avoid confusion.