[mythtv-users] Comcast CableCard Info

Jeffrey Hahn jmhahn at gmail.com
Fri Jul 22 14:09:43 UTC 2011


On Fri, Jul 22, 2011 at 6:33 AM, Ken Truesdale <kat at tiac.net> wrote:
> Based on your blog post, John, I was thinking it best not to try web chat.  But maybe I will just to see if it gets me anywhere different.  Thanks.  Also, the local office is less than 10 minutes away and it would probably take longer than the 20 minutes round trip to call and get info out of Comcast so it might be worth a drop-in.

That's what I did this past Wednesday, since I was a block away from
my local office on unrelated business. The conversation with the
people at the counter went something like this:

Me: Do you have any cablecards for self-install?
Associate 1: No, we need to send a tech out to install those. We don't
keep any in stock here.
Me: Uh, do you know when you're going to get the self-install kits?
Associate 1: We don't have any plans to offer that.
Associate 2: (Chimes in from a few windows down the counter) We are
going to offer it, but we don't know when.
Associate 1: Oh, we're going to offer it, but we don't know when.

This is where I gave up.


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