[mythtv-users] Comcast CableCard Info

Eric Sharkey eric at lisaneric.org
Thu Sep 15 16:34:09 UTC 2011


On Wed, Sep 14, 2011 at 11:47 PM, Justin Johnson
<justin.johnson3 at gmail.com> wrote:
> In response to Eric Sharkey:
> I highly doubt that having a technician visit will really accomplish
> anything that you couldn't do on your own, except to guarantee that it
> is during business hours so the technician can contact someone with
> some real power and knowledge at the local office.
> It took me two weeks of on and off trying to get through to tier 2
> support and then he had my activation problems sorted out in a matter
> of minutes.

I got through to tier 2 today and they sent several more resets, none
of which had any effect.  The tier 2 guy also said that they would
need to send a technician out.

I'm still planning to swap the cable card for another later today and try again.

Eric


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