Bug Tracking System

From MythTV Official Wiki
Revision as of 21:58, 26 December 2010 by Sphery (Talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

MythTV now uses Trac, a popular bug-tracking system. When submitting bugs, there are a few rules and suggestions you should follow.

  • Read the Ticket HowTo and once done, read it again
  • Report bugs against the most recent unstable/development code, or failing that the latest release, and select the appropriate version under "Version" when submitting your ticket. Do not specify "Milestone", "Priority", or "Severity"--these will be filled out by the developers.
  • Search the bug database first and make sure the bug has not already been reported, and do additional searches to include recently-fixed tickets. Bugs are constantly being fixed, so if you don't search first, you could easily submit a duplicate ticket for a bug that was fixed recently. Also look through the -dev list archives, as many bugs are discussed there before they are submitted to Trac, and -commits list archives, as any fixes should have been mentioned in commit messages.
  • Include accurate description of how to recreate the problem. Attach (do not paste into the description) files containing logs, version information (mythbackend --version) and a backtrace if the bug involves a crash. If reporting the bug against the MythTV Python bindings, please also attach the output of mythpython --version.
  • Recompile MythTV with debug symbols. The additional information helps the developers to recognize errors. See Debugging.
  • Try and make sure the error is not your misconfiguration.
  • MythTV's bugs database (unlike some) is not a User Wish List or a forum for discussion of bugs. Do not submit your feature requests there, and don't use the comments for discussion - comments are for concrete debugging information that will assist the developers to fix the bug. Discussion belongs on the Mailing_List.

Once the bug is submitted, keep track of it as the developers may have additional questions or requests for you.

Personal tools
Namespaces
Variants
Actions
Wiki Navigation
Official Resources
Toolbox
Print/export