Difference between revisions of "Getting Support"

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If you have an IRC client program, and know how to use it, you can visit the MythTV users IRC channel at ''irc://irc.freenode.net/#mythtv-users''
 
If you have an IRC client program, and know how to use it, you can visit the MythTV users IRC channel at ''irc://irc.freenode.net/#mythtv-users''
 
You can also join with the [http://webchat.freenode.net/?channels=#mythtv-users Freenode's web chat client].
 
You can also join with the [http://webchat.freenode.net/?channels=#mythtv-users Freenode's web chat client].
 
{{Note box|There's another channel for developers at irc://irc.freenode.net/#mythtv please don't ask about how to use MythTV or ask for support there.}}
 
  
 
==== Advantages ====
 
==== Advantages ====
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* There may not be someone around who knows where your problem is coming from.
 
* There may not be someone around who knows where your problem is coming from.
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{{Note box|There's another channel for developers at irc://irc.freenode.net/#mythtv please don't ask about how to use MythTV or ask for support there.}}
  
 
[[Category:HOWTO]]
 
[[Category:HOWTO]]

Latest revision as of 18:34, 14 April 2014

Forums

There is a now a troubleshooting forum at the official forums (in addition to region and operating system specific forums).

Mailing List

Another common way is to subscribe to the users mailing list and post your question there.

IRC

If you have an IRC client program, and know how to use it, you can visit the MythTV users IRC channel at irc://irc.freenode.net/#mythtv-users You can also join with the Freenode's web chat client.

Advantages

  • It's faster: if there's someone around who knows what is causing your problem, you might be able to get an answer instantly.

Disadvantages

  • There may not be someone around who knows where your problem is coming from.


Important.png Note: There's another channel for developers at irc://irc.freenode.net/#mythtv please don't ask about how to use MythTV or ask for support there.