Difference between revisions of "Bug Tracking System"
From MythTV Official Wiki
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| − | + | MythTV now uses [http://code.mythtv.org/trac Trac], a popular bug-tracking system. When submitting bugs, there are a few rules and suggestions you should follow. | |
| − | * '''Read the [http:// | + | * '''Read the [http://code.mythtv.org/trac/wiki/TicketHowTo Ticket HowTo] and once done, read it again''' |
| − | * Report bugs against the most recent | + | * Report bugs against the most recent unstable/development code, or failing that the latest release, and select the appropriate version under "Version" when submitting your ticket. Do not specify "Milestone", "Priority", or "Severity"--these will be filled out by the developers. |
| − | * Search the [http:// | + | * Search the [http://code.mythtv.org/trac/report/1 bug database] first and make sure the bug has not already been reported, and do additional searches to include recently-fixed tickets. Bugs are constantly being fixed, so if you don't search first, you could easily submit a duplicate ticket for a bug that was fixed recently. Also look through the [http://mythtv.org/pipermail/mythtv-dev/ -dev list archives], as many bugs are discussed there before they are submitted to Trac, and [http://mythtv.org/pipermail/mythtv-commits/ -commits list archives], as any fixes should have been mentioned in commit messages. |
| − | * Include accurate description of how to recreate the problem | + | * Include accurate description of how to recreate the problem. Attach (do not paste into the description) files containing logs, version information (mythbackend --version) and a backtrace if the bug involves a crash. If reporting the bug against the MythTV Python bindings, please also attach the output of mythpython --version. |
| − | * Recompile | + | * Recompile MythTV with debug symbols. The additional information helps the developers to recognize errors. See [[Debugging]]. |
| − | * Try and make sure the error is not your misconfiguration | + | * Try and make sure the error is not your misconfiguration. |
* MythTV's bugs database (unlike some) is '''not''' a [[User Wish List]] or a forum for discussion of bugs. Do not submit your feature requests there, and don't use the comments for discussion - comments are for concrete debugging information that will assist the developers to fix the bug. Discussion belongs on the [[Mailing_List]]. | * MythTV's bugs database (unlike some) is '''not''' a [[User Wish List]] or a forum for discussion of bugs. Do not submit your feature requests there, and don't use the comments for discussion - comments are for concrete debugging information that will assist the developers to fix the bug. Discussion belongs on the [[Mailing_List]]. | ||
Latest revision as of 21:58, 26 December 2010
MythTV now uses Trac, a popular bug-tracking system. When submitting bugs, there are a few rules and suggestions you should follow.
- Read the Ticket HowTo and once done, read it again
- Report bugs against the most recent unstable/development code, or failing that the latest release, and select the appropriate version under "Version" when submitting your ticket. Do not specify "Milestone", "Priority", or "Severity"--these will be filled out by the developers.
- Search the bug database first and make sure the bug has not already been reported, and do additional searches to include recently-fixed tickets. Bugs are constantly being fixed, so if you don't search first, you could easily submit a duplicate ticket for a bug that was fixed recently. Also look through the -dev list archives, as many bugs are discussed there before they are submitted to Trac, and -commits list archives, as any fixes should have been mentioned in commit messages.
- Include accurate description of how to recreate the problem. Attach (do not paste into the description) files containing logs, version information (mythbackend --version) and a backtrace if the bug involves a crash. If reporting the bug against the MythTV Python bindings, please also attach the output of mythpython --version.
- Recompile MythTV with debug symbols. The additional information helps the developers to recognize errors. See Debugging.
- Try and make sure the error is not your misconfiguration.
- MythTV's bugs database (unlike some) is not a User Wish List or a forum for discussion of bugs. Do not submit your feature requests there, and don't use the comments for discussion - comments are for concrete debugging information that will assist the developers to fix the bug. Discussion belongs on the Mailing_List.
Once the bug is submitted, keep track of it as the developers may have additional questions or requests for you.
