Difference between revisions of "Getting Support"
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If you have an IRC client program, and know how to use it (that's beyond the scope of this document, you can visit the MythTV users IRC channel at ''irc://irc.freenode.net/#mythtv-users'' | If you have an IRC client program, and know how to use it (that's beyond the scope of this document, you can visit the MythTV users IRC channel at ''irc://irc.freenode.net/#mythtv-users'' | ||
| + | You can also join with the [http://webchat.freenode.net/?channels=#mythtv-users Freenode's web chat client]. | ||
{{Note box|There's another channel for developers at irc://irc.freenode.net/#mythtv please don't ask about how to use MythTV or ask for support there.}} | {{Note box|There's another channel for developers at irc://irc.freenode.net/#mythtv please don't ask about how to use MythTV or ask for support there.}} | ||
Revision as of 16:19, 14 April 2014
This is a page describing how to get support.
Forums
There is a now a troubleshooting forum at the official forums (in addition to region and operating system specific forums).
Mailing List
Another common way is to subscribe to the users mailing list and post your question there.
IRC
If you have an IRC client program, and know how to use it (that's beyond the scope of this document, you can visit the MythTV users IRC channel at irc://irc.freenode.net/#mythtv-users You can also join with the Freenode's web chat client.
Note: There's another channel for developers at irc://irc.freenode.net/#mythtv please don't ask about how to use MythTV or ask for support there.
Advantages
It's faster: if there's someone around who knows what is causing your problem, you might be able to get an answer instantly.
Disadvantages
There may not be someone around who knows were your problem is coming from.
