Getting Support

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Getting Support

This is a (preliminary, at best) page describing how to get support. (Fix Me: currently, I'm ripping this off (with some additions) from another page. Hopefully I'll fix it soon.)

There are two main ways of getting support (not counting this site).

IRC

If you have an IRC client program, and know how to use it (that's beyond the scope of this document [I've *always* wanted to say that :-)]), you can visit the MythTV users IRC channel

irc://irc.freenode.net/#mythtv-users

(Note that there's another channel for developers, which has a name that does not end in -users; it's topic typically reminds you that it is not a user support venue.)

irc://irc.freenode.net/#mythtv (this is the development-only channel...

Advantages

It's faster: if there's someone around who knows what is causing your problem, you might be able to get an answer instantly.

Disadvantages

There may *not* be someone around who knows were your problem is coming from. If you *do* get an answer, there's no record of it -- as there would be if you'd asked on a mailing list -- so others can't benefit from it.

Best For

Lightweight questions, especially those about installation and compiling.

Not So Much

Long involved questions that are dependent on your installation and it's parameters.

(Fix Me: mailing list description coming soon)